SA PARKS AWARD

Registering

Click here for the Registering FAQ containing the following:-

• How do I set up a login for the SA Parks Award?
• Do I need to fill in all of the fields to register?
• Why do fields highlight and display messages and not allow me to submit the form to register?
  
• I did not receive my confirmation email. What can I do?
  

Logging In

Click here for the Logging In FAQ containing the following:-

• How do I get to the login screen?
  
• When I attempt to login, it indicates that my account is not active. What does this mean and what can I do about it?
• When I attempt to login, it indicates that my username does not exist.
• I cannot remember my username and/or password. What can I do?

Submitting Logs

Logs for the SA Parks Award can currently be uploaded automatically to this database in an ADIF format only. Other formats may be added in the future but this is currently the only format accepted. A detailed guide on how to use this functionality in Adobe Acrobat PDF format can be downloaded here. Here are some FAQs relating to this functionality.

Please note that you must supply a separate ADIF file for each activation. Including multiple activations in a single file will cause problems with accuracy of the database records.

Click here for the Submit Log FAQ containing the following:-

• How do I submit my log?
• Why do I get a message when uploading my ADIF log file that only ADI files are allowed?
• Why do I get a message indicating that a file of that name already exists?
• When uploading my log, I received an error that the ADIF file could not be used and to check its contents.

Edit Profile

Click here for the Edit Profile FAQ containing the following:-

How do I alter my username, email address, callsign and other details?

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REGISTERING

How do I set up a login for the SA Parks Award?
Click on the Register navigation link in the top right hand corner and fill in the form and click on the Register button below. Please ensure you supply a current email address because we will send you an email with a confirmation link. You will be unable to login if you do not receive our email.

Do I need to fill in all of the fields to register?
Yes, all fields are required for you to register for your login and you will be unable to submit the form until these are completed.

Why do fields highlight and display messages and not allow me to submit the form to register?
The SA Parks Award database has been set up to require data in a certain format and the requirements for each field are clearly indicated above it.

I did not receive my confirmation email. What can I do?
If you are confident that you entered your email address correctly then please check any junk/spam mail folders since these emails are often filtered in there. If you have not received our email then please contact us and we will fix this for you.

LOGGING IN

How do I get to the login screen?
You are presented with the login screen, requiring you to enter your username and password via the Home navigation link.

When I attempt to login, it indicates that my account is not active.
When you registered for your login, we sent you an email with a confirmation link to activate your account. Did you receive this and click on the link?

When I attempt to login, it indicates that my username does not exist.
Are you sure you have registered for a login? If you are, go to the Forgot Password/Username page via the navigation in the top right hand corner and enter your email address in the Forgot Username field and click on the "Send My Username" button. This will send your username via email if found.

I cannot remember my username and/or password. What can I do?
Go to the Forgot Password/Username page via the navigation in the top right hand corner and either use the Forgot Password or Forgot Username form to obtain your details via email.

SUBMITTING LOGS

How do I submit my log?
You can do this as follows:-

1. Login to the SA Parks Award database site and go to the Upload Log page via the navigation in the top right hand corner.
2. Select the park you activated from the Park Activated list.
3. Upload your ADIF file using the Browse button.
4. Select from one of the three ADIF file choices - see our instructional Adobe Acrobat PDF file for further information.
5. Select any Park to Park contacts from the Any Park to Park Contacts dropdown list. Please note this is for the single park to park contact where you can claim both activator and hunter points (one only allowed) from your activation.
6. Include any further Park to Park contacts where you are claiming Hunter points only in the box separating each park by commas without any spaces.
7. Click the Submit Log button to submit your log.
8. The database processes the log and will indicate whether there are any problems or confirm the entry of your log and show a listing of the contacts entered. No contacts are entered if there are any errors found.

Why do I get a message when uploading my ADIF log file that only ADI files are allowed?
Your log file needs to be named with a file extension of .adi, so for example mylog.adi is acceptable but mylog.ADI, mylog.jpg or mylog.pdf is not.

Why do I get a message indicating that a file of that name already exists?
When you submit your log it is uploaded to our server and then parsed (processed). It is not possible to store more than one file in a folder/directory with the same name so this error will occur if you attempt to submit the same named file. The solution is to rename the file to another name.

When uploading my log, I received an error that the ADIF file could not be used and to check its contents.
Please ensure that you download and read our Adobe Acrobat PDF instructional document relating to the ADIF file requirements for the SA Parks database.

EDIT PROFILE

How do I alter my username, email address, callsign and other details?
You can alter your details via the Edit Profile page which is accessible via the navigation in the top right hand corner. Simply enter what you want to alter (you cannot alter your name) and click on the Alter Details button to alter it.